Schnucks Urbana

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4.3

( 8 reviews )

Supermarket $$

200 N Vine St, Urbana, IL 61802, United States

+1 2173-376-016.0

Schnucks Urbana is a renowned brand that offers a wide range of products and services in the Urbana area. With a strong presence on Google Maps, Schnucks Urbana has become a go-to destination for locals and visitors alike. The brand prides itself on providing exceptional quality produce, clean and well-maintained facilities, and outstanding sales and discounts. From the convenience of self-checkout options to the delectable selection of donuts, Schnucks Urbana ensures a delightful shopping experience for all its customers. Additionally, the brand's pharmacy services are highly regarded, offering prompt and professional assistance. With a focus on customer satisfaction, Schnucks Urbana also provides a diverse range of seafood, flowers, cheese, and beer, catering to various preferences. As a reputable establishment, Schnucks Urbana is committed to upholding Google policies and legal obligations, ensuring trust and transparency in the reviews presented.

Reviews

4.3/5

8 reviews

5 stars

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1 stars

Gary babb

March 22, 2024

Manager came at me to stand behind 1 customer for 15 minutes in the 1 line with a cashier because self checkout is 10 items or less. Each of my orders was under 10 items and she was clearly irritated by something else. Work on customer service. I won't be accepting orders from this disorganized store. Wasted my time and it cost me.

Maelca duncan (maelca)

March 22, 2024

I was very unhappy about the Urbana. Store. The produce I found alot of the fruits had rotten tomatoes and rotten apples. This woman who was there she was very rud and nasty toward me and my children. She made us so upset we left. She was heavy built short hair, her looks wasn't very pleasant. I will never come back

Sleepy q (_issleepyq)

March 22, 2024

I worked here since the beginning of the pandemic. The new management is poor to put it nicely. The store manager is rude and plays favorites among the staff. She also is someone who didn't take COVID seriously just ask the Champaign store. When one of my co-workers came out positive for COVID and attempted to call in all she said was to come in that people are realizing that it's only a cold and no extra precautions are needed. There are a lot of elderly that go to this store that are sensitive to the virus and for the store manager to simply dismiss it shows lack of entegrity and responsibility. The front end manager clearly was pushed into the position and because of her scheduling it has resulted in not having enough staff when needed. For those who have complained about that this is the reason. I hope corporate takes what I just said into account because this is reflecting badly on them as well. Please don't be complacent about this and take action.

Fuad choudhury

March 22, 2024

I come here like every day & I love the rewards program. Also, the hot buns, homemade candles are nice.

Tristan franklin

March 22, 2024

I like schnucks a lot. The store is well stocked & I used to especially like the Picadeli salad bar & deli. However lately, (for weeks now)I've noticed the chicken wings and fried chicken in the deli are over cooked. They are not golden brown as they used to be. They're almost burnt. The hot food choices are half stocked and what little they do have do not look appetizing. What happened here? I visited today and the wing bar had 2 selections. One undercooked and the others were over cooked.

Pam jean

March 22, 2024

This location is very convenient for me as a college student, but unfortunately the location lacks good customer service, and the checkout lanes are complicated and slow. The customer service here is lacking and when you have issues with self checkout you are either ignored or treated with disrespect. I don't recommend this location.

Steven swami

March 22, 2024

Nice clean store! Very well stocked. Staff are happy to assist with just about anything you need. Great parking too!

Joan g

March 22, 2024

This middle aged female working at the self out this afternoon (tues, 11 14 2023) should go through an intensive customer service course. No one has to be treated at that extremely.